Your satisfaction, our priority

Customer Satisfaction 2025: You gave us a score of 4.26 / 5!

Result ⭐⭐⭐⭐⭐

This year again, you trusted us to evaluate our performance.

Average rating: 4.26 / 5
Participation rate: 68%
Key topics evaluated: responsiveness, product quality, sales support, delivery times

Responsiveness of our teams

Quality of our products

Professionalism and expertise of our sales team

Efficient order tracking

"Very satisfied with the quality and customer follow-up."

"Fast delivery!"

"Very pleased with the commercial contact, product quality, and responsiveness."

📈 How will we improve?

Improved customer portal
Express 24h delivery option
Enhanced digital catalog
Stronger quality tracking on delivery times

🙏 Thank you for your trust

This score and your feedback are truly valuable. Thanks to you, we keep improving and moving forward.